Reliable and affordable help when needed.

We provide the choice of carers and helpers: companionship, cleaning, cooking, driving, gardening, maintenance, personal care, shopping, home admin and much more.

Typically, we save clients between 10-20% on their costs
and give total control of selecting carers known to them.

Not a typical agency

Friends Helping at Home provide a quality enabling and caring service. We introduce professional, checked service providers and carers that you can meet before deciding whether you wish to book them.

We are not the typical agency. We offer a highly personalised and affordable service with a dedicated person in your area – your point of contact to help you find the services you want, when you want. Typically, our customers can save between 10-20% on their costs and enjoy total control of selecting known helpers and carers.

Every service provider and carer undergoes a rigorous interview process, by a local branch manager. This includes ensuring that enhanced DBS checks, references and insurance are in place.

If you have decided that live-in care is the best solution for you, then there is a solution that every family is entitled to. This is called the ‘Direct Payment’ scheme which every council has. This basically gives places the funding of care into the hands of the family, enabling them to select the care provider they prefer and the level of care they feel suitable.

The council will assess needs of your loved one and determine an amount as a budget you to use. This can be anything from £50 up to £600 per week depending on your needs and finances. Our branch manager will be able to assist you in obtaining the funding that you might be entitled to.

If you have decided that live-in care is the best solution for you, then there is a solution that every family is entitled to. This is called the ‘Direct Payment’ scheme which every council has. This basically gives places the funding of care into the hands of the family, enabling them to select the care provider they prefer and the level of care they feel suitable.

Our mission and vision

We find the professionals you want when you want to help you. We like to refer to them as Friends – a dedicated team of  professionals –  qualified carers and service providers who make up Friends Helping At Home. Using the latest technology, we maintain a database of carers and service providers known to us, checked and trusted by other clients. 

We ask every client for feedback and can provide references as well as ratings, but we only select the best candidates which are detailed in profiles of people available in your areas that can help you. Our clients say that our carers and helpers become friends and why we decided to call ourselves Friends Helping at Home.

How can I save money?

All our Friends – professional carers and service providers are genuinely self-employed, have enhanced DBS checks. They choose their availability, when they work and the rate that they charge you, either on a hourly or by the session for longer periods.

Typically a traditional care company will charge you between £17.50 and £20.00 per hour and you’ll often get a carer on minimum wage that you don’t know – and someone who doesn’t know you, your requirements, likes and dislikes and is pressurised to finish their visit as quickly as possible. Unfortunately this scenario is all too familiar for many.

Our approach is different from the norm. We’re focused on your requirements and can do so much more when it comes to providing services that makes living at home so much easier. We provide you flexibility and choice.

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