Branch Manager – North Somerset


Job Title: Branch Manager – Home Care (Introductory Service)
Location: North Somerset
Salary: £15k + Performance Bonus
Job Type: Part-time 20hours per week, FTC 12month

Role Overview

This is a people-focused, relationship-driven role where you will be responsible for growing both sides of the business: developing a strong client base and building a reliable network of self-employed service providers.

You will act as the local face of the business: building trust in the community, making meaningful matches, and creating a supportive hub so that service providers feel connected, valued, and part of a community.

Key Responsibilities

Growing the Client Base

  • Actively promote the branch within the local community
  • Attend community events and networking opportunities
  • Play a key role in local marketing initiatives
  • Meet prospective clients in their homes to understand their needs and preferences
  • Match clients with suitable self-employed service providers, ensuring compatibility and high-quality introductions

Growing the Service Provider Network

  • Attract self-employed service providers to join the local network through marketing and outreach
  • Manage enquiries from prospective service providers
  • Meet with potential providers to assess suitability for inclusion in the network
  • Facilitate onboarding into the network (non-employment basis)
  • Build strong, ongoing relationships with service providers
  • Create a supportive and social environment so providers feel part of a community
  • Act as a key point of contact, maintaining engagement and network quality

What We’re Looking For

  • A confident, people-oriented professional who enjoys building relationships
  • Experience in care, recruitment, community engagement, or a similar field
  • Strong communication and interpersonal skills
  • Self-motivated with the ability to work independently and drive local growth
  • Empathy and a genuine interest in improving people’s quality of life
  • Organised and proactive, with good problem-solving abilities
  • Full UK driving licence and access to a vehicle

What We Offer

  • Competitive salary with performance-related bonus
  • The opportunity to build and grow your own local branch
  • A meaningful role making a real difference in people’s lives
  • Support from a growing and values-driven organisation
  • Flexibility and autonomy in how you manage your area

How to Apply

If you’re passionate about community-based care and want to play a key role in growing a supportive local network, we’d love to hear from you. Please send your CV and a little bit about you to crichardson@friendshelpingathome.co.uk